Back to home

Privacy policy

We protect the information you entrust to us. This page explains in simple terms what data we use, why we use it, and the choices available to you.

Last updated: 6 September 2026

1.Information collected

When you use our contact or appointment forms, we may collect the following information:

First and last name
Email address and phone number
Company and role
Message, needs, and selected time slot

Technical data strictly necessary for site security may also be recorded. Please do not submit sensitive information through the forms.

2.How we use your data

Respond

Process your request and direct you to the right service.

Organise

Prepare and confirm an appointment or training session.

Secure

Limit spam, abuse, and unauthorised access.

Improve

Measure audience only after your consent.

Processing is based on your request, preparing a contractual relationship, our legal obligations, or your consent for audience measurement.

3.Access and retention

Your data is accessible to the DMAIC Thinking team and the technical providers we need, including our host Nindohost. It is never sold.

It is kept only for as long as needed to respond, manage the relationship, and meet applicable obligations, then deleted or anonymised.

4.Security and third-party services

Reasonable measures limit unauthorised access, loss, and disclosure.

Google Analytics loads only after consent. WhatsApp and social networks apply their own policies when you choose to use them.

5.Cookies and preferences

Essential

Active

Le cookie first-party dmaic-consent mémorise votre choix. Les préférences de langue et de formation utilisent aussi un stockage local strictement nécessaire.

Audience measurement

Google Analytics est facultatif. Les cookies _ga et _ga_* ne sont chargés qu’après votre accord et peuvent être supprimés depuis vos préférences.

6.Your rights

Under Moroccan Law 09-08, you may request access to or correction of your data and object to certain processing for a legitimate reason.

Exercise a right

contact [at] dmaic-thinking [dot] com
Visit the CNDP

The receipt or CNDP authorisation reference will be added by the publisher when it becomes available.

This policy may change as the site's services or regulations evolve. The date above identifies the published version.